Coffee is a perishable product, so we DO NOT accept any coffee returns (unless a Coffee Expert specifically requests a return in writing). However, if an error was made, you are not happy with the coffee, or you received a damaged product, please contact us so we can make it right.
Please call Copper Moon Coffee at 1-800-486-1198 ext. 145, within 14 days of the original order date should your coffee order arrive damaged or include the wrong product(s). All shipping charges are non-refundable, and the Refund Policy does not extend beyond the 14-day window.