Customers must contact Copper Moon Coffee within 14 days of the original order date if an order arrives damaged or includes the wrong product(s). We will credit your account with a refund after our warehouse receives your non-perishable drinkware or wearables.
Coffee is a perishable product, so we DO NOT accept any coffee returns. However, if an error was made, if you are not happy with the coffee, or if you received a damaged product, please get in touch with us so we can make it right.
PLEASE NOTE: All shipping charges are non-refundable, and the Refund Policy does not extend beyond the 14-day window.